While the sales team is on a test drive, Clara books the next one.
Clara is an AI receptionist for UK car dealers, booking test drives and handovers and sending finance questions to a person.
The calls that get missed
The calls that go unanswered, and what Clara does with each one.
Test drives
A buyer rings about a car on the website and the sales executive is out on a drive.
Clara. Clara books a test drive into an open slot and takes the car they asked about.
Workshop bookings
Service calls land on the sales desk and interrupt a handover.
Clara. Clara books the service or MOT into the workshop diary, if you use one.
Finance questions
A buyer wants a monthly figure and will not wait for a callback.
Clara. Clara does not quote finance. She books a conversation with the person who can.
Part-exchange enquiries
Someone wants a value for their current car and hangs up when sales is busy.
Clara. Clara takes the registration and the mileage, and books a time for a proper look. She does not invent a value.
An example call
An example of how a call can run. Written for this page. Not a recording, and not a real customer.
Clara
Hello. How can I help?
Caller
Can I test drive the blue hatchback you have advertised?
Clara
Yes. Saturday at 2:00 is free. I will need a full driving licence at the drive.
Caller
Book it. What would the finance be each month?
Clara
I cannot give a finance figure. You are booked for Saturday at 2:00, and I have asked sales to talk through finance with you then.
Caller
I have a car to exchange as well.
Clara
Tell me the registration and the mileage, and they will look at it on Saturday. I will not put a value on it now.
Works with the tools you already use
Clara books into the diary and the systems your team already has.
- Google Calendar
- Outlook
Questions
Is this the same as the garages page?
No. Garages covers workshops and MOTs. This page is for dealers: test drives, sales calls and handovers.
Will Clara quote a monthly payment?
No. Finance conversations are booked with your team.
Can she book a test drive out of hours?
Yes, into the slots you have opened, with a confirmation to the buyer.
Monthly pricing, based on usage
Plans are billed on voice resolutions per month.
A voice resolution is a call Clara handles from start to finish. You only pay when Clara resolves the call.
Book the next test drive while this one is out.
Book a demo and we will agree how Clara handles test drives, workshop calls and finance questions.