You're up a ladder. Clara books the job in.
For UK plumbers, electricians, heating engineers and roofers, Clara is the AI receptionist that answers and puts the job in the diary.
The calls that get missed
The calls that go unanswered, and what Clara does with each one.
Emergency call-outs
A leak or a power cut comes in while you are mid-job. The customer rings the next tradesperson.
Clara. Clara takes the address and the problem, and books the emergency slot you keep for that kind of call.
Quote requests
Someone wants a price for a bathroom, a rewire or a roof. You cannot stop to talk it through.
Clara. Clara captures the job and books a time for you to look. She does not invent a price.
Where are you?
A customer chases today's visit and thinks you have forgotten them.
Clara. Clara confirms the booking already in the diary, or takes a message if the day has moved.
New work while you are on site
The phone rings in a loft or on a roof. You cannot pick up safely.
Clara. Clara answers, so the job in front of you does not have to stop.
An example call
An example of how a call can run. Written for this page. Not a recording, and not a real customer.
Clara
Hello. How can I help?
Caller
There is water coming through the kitchen ceiling. Can someone come today?
Clara
I can take that as an emergency. What is the address, and have you been able to turn the water off?
Caller
18 Brook Lane. I have turned it off at the stopcock.
Clara
Thank you. The next emergency slot today is after four. I can book that and text you the confirmation.
Caller
Yes, book it.
Clara
You are booked after four at 18 Brook Lane. If it gets worse before then, ring back and I will mark it urgent.
Works with the tools you already use
Clara books into the diary and the systems your team already has.
- Google Calendar
- Outlook
Questions
Which trades is this for?
Plumbers, electricians, heating engineers and roofers, and other trades who lose calls while they are on the tools.
Will Clara give a price on the phone?
Only if you have given her a price to say. Otherwise she books a time for you to look at the job.
Can she book an emergency the same day?
She can book the emergency slots you have set aside. She will not promise a time that is not in the diary.
Monthly pricing, based on usage
Plans are billed on voice resolutions per month.
A voice resolution is a call Clara handles from start to finish. You only pay when Clara resolves the call.
Book the job while you are still on the tools.
Book a demo and we will agree how Clara handles emergencies, quotes and diary chases for your trade.