While the team is with guests, Clara takes the booking call.
Clara is an AI receptionist for UK hotels and hospitality, booking the room or the table while your team is with a guest.
The calls that get missed
The calls that go unanswered, and what Clara does with each one.
New bookings
A guest wants a room or a table tonight and the phone rings behind a busy desk.
Clara. Clara books against the availability you connect, or takes the request if she cannot see it.
Late arrival
A guest is delayed and cannot tell anyone they are still coming.
Clara. Clara logs the late arrival and the time they now expect.
Arrival questions
Check-in time, parking and directions fill the phone during service.
Clara. Clara answers from the notes you have approved.
Group enquiries
A wedding or a coach booking needs a person, and the caller will not wait on hold.
Clara. Clara takes the date, the numbers and the contact, and books a call with your events team.
An example call
An example of how a call can run. Written for this page. Not a recording, and not a real customer.
Clara
Good afternoon. How can I help?
Caller
Have you a table for two tonight, about eight?
Clara
Eight o'clock is free for two. Can I take a name?
Caller
Khan. We might be ten minutes late.
Clara
The table is booked for 8:00 under Khan, and I have noted you may be ten minutes late. I will text the booking.
Caller
Is there parking?
Clara
There is a small car park behind the building, first come. I will put that in the text.
Works with the tools you already use
Clara books into the diary and the systems your team already has.
- Google Calendar
- Calendly
- Outlook
Questions
Can Clara take bookings at any hour?
Yes. She answers when the desk is in service and when it is closed, and books what you have made available.
What if she cannot see live availability?
She takes the request and the contact details for your team, rather than confirming a space she cannot see.
Can she handle a group enquiry?
She captures the date and the numbers and books a call with the person who prices group work. She does not invent a quote.
Monthly pricing, based on usage
Plans are billed on voice resolutions per month.
A voice resolution is a call Clara handles from start to finish. You only pay when Clara resolves the call.
Take the booking call without leaving the guests.
Book a demo and we will agree which bookings Clara can confirm, and which she passes on.