While reception is with a client, Clara keeps the phone answered.
Clara is an AI receptionist for UK clinics, booking the visit and leaving clinical questions to your team.
The calls that get missed
The calls that go unanswered, and what Clara does with each one.
New bookings
A new client rings while reception is taking payment from someone else.
Clara. Clara books the appointment type you have allowed.
Cancellations
A cancellation sits on voicemail and the slot cannot be refilled.
Clara. Clara frees the slot and confirms the change.
What to expect
Callers ask how long to allow and what to bring, and hold while reception is busy.
Clara. Clara reads the arrival notes you have written.
Anything clinical
A caller wants advice and the person on the desk is not a clinician.
Clara. Clara does not advise. She books a time or passes the question on.
An example call
An example of how a call can run. Written for this page. Not a recording, and not a real customer.
Clara
Hello. How can I help?
Caller
I would like to book a first appointment.
Clara
I have Monday at 9:15. The first visit is 45 minutes. Shall I book it?
Caller
Yes. Do I need to bring anything?
Clara
Please bring a list of any medication. You are booked for Monday at 9:15, and I will text the address.
Caller
Is this the right treatment for back pain?
Clara
I cannot advise on that. I have noted back pain as the reason for the visit, and the practitioner will discuss it with you.
Works with the tools you already use
Clara books into the diary and the systems your team already has.
- Cliniko
- Google Calendar
- Outlook
Questions
Which businesses is this page for?
Clinics and wellness businesses booking appointments. Dental practices, physiotherapy, vets, opticians and aesthetics clinics each have their own page.
Will Clara give health advice?
No. She books and shares the information you approve. Clinical questions go to your team.
Can she book outside opening hours?
Yes. Evening and weekend calls are answered, and the appointment goes into the diary.
Monthly pricing, based on usage
Plans are billed on voice resolutions per month.
A voice resolution is a call Clara handles from start to finish. You only pay when Clara resolves the call.
Book the visit while reception is already with someone.
Book a demo and we will agree which appointments Clara can book.